Contact lenses
Frequently asked questions on contact lenses
We've found that some Contact Lens questions crop up more often than others.
So we've listed the most frequently asked below.
If you can't find the information you need below, please don't hesitate to contact us.
» I have never worn lenses before, how do I begin?
When you try contact lenses for the first time you will need to ensure that you have an eye test and a full consultation first. the consultation includes an eye health check, a discussion on lens types and suitability, a wear and care teach and an in store trial of your chosen lens.
» How do I book an appointment with an optician?
You can book your eye test on-line today by simply returning to our home page and clicking on the 'book an eye test' icon. choose the location most convenient to you from any of our 300 stores nation-wide.
» I already have an eye test, do I need another one?
As long as your prescription is valid and within the expiry date then you don't need another eye test. however, you will still need to have a contact lens consultation.
» what is a contact lens prescription?
A contact lens prescription details your individual lens requirements - the power of the lens you need, along with the size and recommended brand.
» Do I get a copy of my contact lens prescription?
Yes, your optician will issue your prescription once they are satisfied with the suitability of your lenses. this isn't always on the same day as fitting as some lenses can take slightly longer to adapt to.
» I already have a contact lens prescription, can I buy on-line?
Unfortunately no. There is no on-line purchasing within the site for contact lenses.
» What happens if my contact lens prescription is out of date?
Unfortunately, we are unable by law to supply your contact lenses if your details are out of date. you will need to make an appointment for an aftercare consultation with your optician, who will then issue an updated version.
» How much does an aftercare cost?
An aftercare consultation costs you €35, although if you are a member of our carefree scheme all of your aftercare is included as part of your benefits package.
» What is your Contact 7 direct debit scheme?
Our unique Contact 7 scheme is available in store and is an all-inclusive package of benefits designed to offer you the most convenient way to buy and wear lenses.
Simply sign up in any Vision Express store to our Contact 7 monthly direct debit scheme and you will be entitled to the following great benefits:
- Annual eye test
- Replacement contact lenses included
- €100 off complete price prescription glasses
- A quarterly magazine with exclusive offers
- Free contact lens trials
- Free home delivery
Please see instore for full terms & conditions of the scheme.
» Can I join the Contact 7 scheme on-line?
No, but if you call in at your local Vision Express store our experts are on hand to discuss the Contact 7 scheme with you.
» How can I contact you?
You can find all our contact details on our contact us page.
