Free lifetime servicing explained

All our glasses and sunglasses come with free lifetime servicing, including minor repairs at no extra cost.

Terms and conditions 

  • Free lifetime servicing applies to all glasses and sunglasses bought at Vision Express.
  • No proof of purchase is necessary.
  • To receive this service customers need to take their glasses or sunglasses into store.
  • The free lifetime servicing includes frame and side adjustments, nose pad adjustment and/or replacement.
  • During service, Vision Express colleagues will also tighten loose screws and give glasses a free clean and polish.
  • The free lifetime servicing does not include fixing or replacing broken, cracked or scratched lenses, frames or arms as they constitute damage - which require repair rather than servicing.